+(357) 96373402 thalassa@travel.com.cy

Refund and Returns Policy

DEPOSIT & PAYMENT POLICY

Upon confirmation of group Reservation at Thalassa Travel &Tourism , the following payment policy will apply:

30% non-refundable deposit upon confirmation .

70% final payment one month prior to the arrival of the group .

Any balance and extras incurred during the stay in the hotel must be settled prior to departure of the delegates and Organizer

CANCELLATION / NO SHOW CONDITIONS

Upon receipt by Thalassa Travel & Tourism of the Client’s written confirmation, the following policy will apply in the case of total cancellation:

Less than 90 days prior to arrival 50% of the total cost of the package.

Less than 30 days prior to arrival 80% of the total cost of the package.

Between the arrival date and 2 weeks before arrival, 100% cancellation fees will apply.

Upon arrival of the group any room that was reserved and not occupied as originally booked, 100% cancellation fees will apply.

 

Contact us at { thalassa@travel.com.cy} for questions related to refunds and returns.